“Don’t be afraid to fail. Be afraid not to try.”
Policies and Procedures
Policies and Procedures for Swimming with Sebastian
1. Registration
Participants must complete a registration form prior to the first lesson.
A waiver and liability release form must also be signed by the parent or guardian for minors.
2. Payment
Payment must be made in advance for all lessons, either via credit card or accepted payment methods.
Lesson packages are available and must be used within the specified time frame.
3. Cancellation and Rescheduling
Cancellations must be made at least 24 hours in advance. Lessons canceled with less than 24 hours' notice will not be refunded.
Rescheduling due to weather conditions or emergencies will be accommodated when possible.
4. Attendance
Participants are expected to arrive on time for their scheduled lessons.
If a participant is more than 15 minutes late, the lesson may be canceled, and the absence will follow the cancellation policy.
5. Safety
All participants must follow the instructor's safety guidelines during lessons.
Parents or guardians must supervise children outside of lesson times.
6. Personal Items
Participants should arrive in appropriate swim attire and bring necessary items (towels, goggles, etc.). Swimming with personal items (toys, valuables) is discouraged.
7. Health and Fitness
Participants should inform the instructor of any health concerns, special needs, or medical conditions prior to the first lesson.
Swimming with a contagious illness is prohibited.
8. Code of Conduct
All participants are expected to demonstrate respect towards instructors, staff, and fellow swimmers.
Inappropriate behavior may result in immediate dismissal from lessons without a refund.
9. Photography and Videography
Photos and videos may be taken during lessons for promotional purposes. Participants will be notified in advance, and consent will be obtained.
10. Updates to Policies
Swimming with Sebastian reserves the right to update policies and procedures. Participants will be notified of significant changes.
This document outlines the key policies and procedures to ensure a safe and effective learning environment for everyone involved. Thank you for choosing Swimming with Sebastian.